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CT GROUP

IT Operations Specialist

Ho Chi Minh City, Vietnam
Calendar 04/30/2026
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Salary
Salary

Location
Work location

Ho Chi Minh City

date
Submission deadline

04/30/2026

target
Target number

1

MAIN RESPONSIBILITIES

  • Monitor and operate server, network, and IT services on a daily basis.
  • Track the operational status of Servers, Network, and Storage to ensure system stability.
  • Perform basic administration of Windows Server/Linux Server (User, AD, DNS, DHCP, File Server).
  • Support the operation of virtualization environments such as VMware or Microsoft Hyper-V.
  • Manage and configure basic network devices (Switch, Router, Firewall) from Cisco, Fortinet, or equivalent.
  • Perform regular data backups and test recovery capabilities (Backup/Restore) with solutions like Veeam.
  • Receive and handle Level 1/Level 2 incidents, coordinating with relevant teams when escalation is needed.
  • Monitor the monitoring system (Zabbix, Prometheus, or equivalent).
  • Assist in deploying new systems or upgrading infrastructure.
  • Update operational documentation, checklists, and incident handling procedures.

JOB REQUIREMENTS

Qualifications & Experience

  • Graduated from a Vocational College/Associate Degree/Bachelor's Degree in IT or related fields.
  • 0–2 years of experience in IT Support/Helpdesk (Freshers with training are accepted).

Knowledge & Skills
  • Basic understanding of Windows Server and Linux.
  • Fundamental knowledge of networking: TCP/IP, VLAN, basic Routing.
  • Experience in troubleshooting user and system issues.
  • Understanding of Incident/Change processes is an advantage.
  • Ability to read and comprehend technical documents in English.
  • Careful, proactive, and highly responsible.

Preferred
  • Possession of MCSA, CCNA, or equivalent certifications.
  • Experience working in a corporate environment with ≥100 users.
  • Experience using ticket management tools (Jira Service Management, Freshservice…).


BENEFITS & WELFARE

  • Bonuses for public holidays and Tet according to the regulations of the State and the Corporation;
  • Periodic and unexpected bonuses for individuals or teams;
  • Bonuses for technical improvement initiatives that enhance business efficiency;
  • Performance bonuses based on KPIs;
  • Longevity bonus: 01 SJC gold bar (Bonus for every 5 years of service, milestones at 5, 10, 15, 20,...);
  • Preferential policy for purchasing apartments with discounts and special gifts for employees;
  • Gifts for special events of employees: Birthdays, gifts for female employees on March 8 and October 20;
  • Subsidies: Marriage, bereavement, illness, maternity, lunch, parking, communication, gasoline, business trips, uniforms;
  • Organizing transportation for employees to return home for Tet;
  • Many cultural, artistic, sports, and social activities for employees;

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