RECEPTIONIST

THE LEADING VIETNAMESE CORPORATION IS RECRUITING CANDIDATES WITH PASSION AND GREAT AMBITION TO WORK IN A HIGH-END OFFICE IN THE CENTER OF HO CHI MINH CITY, OFFERING EXCELLENT BENEFITS AND HIGHER INCOME THAN ANYWHERE ELSE.

JOB DESCRIPTION

1. Welcome and guide residents
   • Greet residents when they arrive at the building with a friendly and professional attitude.
   • Guide residents to the areas, departments, or services they need.
   • Provide necessary information about the building and available services.
2. Manage the reception desk
   • Ensure the reception desk is always tidy, clean, and professional.
   • Manage incoming phone calls, emails, and messages to the reception desk.
   • Handle residents’ requests and feedback promptly and efficiently.
3. Support residents
   • Assist residents with issues related to building services.
   • Resolve residents’ requests and complaints in a timely and effective manner.
   • Coordinate with relevant departments to ensure the best service for residents.
4. Support events and activities in the building
   • Assist in organizing and coordinating events, conferences, and meetings within the building.
   • Ensure events run smoothly and meet residents’ requirements.
5. Manage information and documents
   • Manage and store documents and records related to residents and the building.
   • Update and maintain the resident database.
6. Support other departments
   • Coordinate with other departments in the building to ensure the best service for residents.
   • Assist with other administrative tasks as needed.

JOB REQUIREMENTS

1. Education:
   • Graduated from college or higher, preferably in hotel management, tourism, or customer service-related fields.
2. Experience:
   • At least 1-2 years of experience in a receptionist position or similar roles in a hotel or high-end building environment.
3. Skills:
   • Good communication skills, with the ability to handle situations flexibly.
   • Effective organizational and time management skills.
   • Proficient in using computers and basic office software.
4. Foreign language:
   • Proficient in English (listening, speaking, reading, writing). Knowledge of additional languages is an advantage.
5. Necessary qualities:
   • Good appearance, professional demeanor.
   • Friendly, welcoming, with a high customer service spirit.
   • Honest, responsible, and able to work under pressure.